How we serve
We place User Experience at the heart of everything we do. Through collaboration and innovation, we help organizations transform workflows into seamless and memorable user journeys.
Center of Excellence & Innovation (CoEI)
"Creating a ServiceNow Center of Excellence and Innovation (CoEI) helps our customers drive their vision for digitizing workflows. And running your CoEI well means you can improve your ServiceNow scale, velocity, and risk management while reducing costs".
Customer Experience
“Working as a team with our clients is essential to deliver the best customer and employee experience. Our approach allows us to fully leverage the features of the ServiceNow platform.”
Employee Experience
“Close collaboration with our clients is essential to deliver an exceptional employee experience. My approach leverages the features of the ServiceNow platform, placing the optimization of the employee experience at the heart of digital transformation.”
Technology Excellence
“Understanding the application landscape of your business and its potential is key to unlocking the full capabilities of the ServiceNow platform to orchestrate business processes. Opening the dialogue between architects, SMEs, and key stakeholders in a process ensures the success of your integration and transformation projects from the outset.”
Operational Excellence
“Listening is the cornerstone of co-creating - with our clients, our teams, and our partners - the most optimal solutions for user experience. Our approach enables us to fully utilize the features of the ServiceNow platform.”
DESIGN THINKING / UX DESIGN
Our Design Thinking approach drives every ServiceNow project, placing user experience at the forefront of every decision. We strive to create transformative digital experiences by leveraging Design Thinking and UX Design methodologies, ensuring seamless interactions across all channels.
Our Design Thinking / UX approach is integrated in our 5 core offers:
Center of Excellence & Innovation (CoEI), Customer Experience, Employee Experience, Technology Excellence, Operational Excellence.
Use Cases
Discover how we can help organizations
through our consulting and implementation
services on the ServiceNow platform.
Insurance
Discover how our ServiceNow experts transform the insurance industry by delivering leading innovative solutions.
Banking
Discover how our expert team transforms the banking industry by leveraging first-class ServiceNow solutions.
Transportation & Logistics
Discover how our expert team transforms the Transportation & Logistics industry by leveraging next-level ServiceNow solutions.
Utilities
Discover how our expert team transforms the utilities sector by leveraging outstanding ServiceNow solutions.
/what they say/
CLIENT STORIES
Our client's satisfaction is our first priority
Transportation & Logistics
We consider customer experience & technical expertise on the ServiceNow platform as strategic pillars to support our ambition in Enterprise Service Management (ESM). Thanks to UX4MATION, we benefit from an exceptional level of commitment and expertise, ensuring the quality and success of our transformation projects. 
R.A.
ServiceNow Platform Owner
Insurance
We successfully implemented the ServiceNow Center Of Excellence and Innovation (CoEI) to industrialize our delivery model on the ServiceNow platform. UX4MATION provided expert services to digitize our finance and accounting processes as well as our IT4IT framework. 
S.A.
Finance and Accounting Director
Banking
UX4MATION team helped us streamline our corporate business card services on the ServiceNow platform. We leveraged finance services operations to digitize end-to-end customer relationship. 
D.L.
ServiceNow Business Platform Owner
Utilities
We were delighted to work with UX4MATION team helping us define our target operative model on finance procurement and ESG. We had the opportunity to shape and validate in less than 8 weeks our IT strategic plan. 
B.T.
CIO Finance Procurement & ESG
YOUR CHALLENGES
Find ServiceNow experts to help you digitalize your IT and Business processes. Help you to define fastest way to IT & Non-IT process efficiency. Reduce costs for project implementation and Platform RUN services. Get support to bring state-of-art innovation to your Employees.
OUR SOLUTIONS
.png){kind=small}
ServiceNow Center Of Excellence & Innovation (CoEI) provides Innovative and cost-effective ServiceNow solutions coupled with «best in class» implementation and RUN services. Our Team will propose an agile and scalable approach to design the solution that best fits your needs at the lowest cost.
